Reporting to the Development manager working within a small team across multiple sites, this role encompasses all of the requirements of maintaining, supporting and developing our internal/external applications.
Job Task
- Maintenance and support of internally developed applications.
- Enhancements to the current code base through both small changes (Support Tickets) and larger project based work.
- Be the go to staff member for .NET related queries
- Development of additional applications (C#) in support of business activities to support growth and enhance productivity/service offerings/competitive advantage
- Support and development of a Winforms application written predominantly in VB.NET that is currently undergoing a transition to C#.
- Consult with non-IT staff on providing opportunities for IT to provide additional organizational improvement, primarily through application development
- Analyse complex processes and decompose into concise and understandable requirements documentation
Team Working
- Work collaboratively around the various business departments, forging effective relationships that enhance service.
- Keep Standard Operating Procedures (SOP’s) up to date.
- Share knowledge and skills effectively and maintain good communication with all colleagues.
- Share improvement and solution ideas on issues that impact users and services so that they can be employed.
Customer Service and Communication
- Liaise with Development manager and provide feedback in weekly updates.
- Quickly develop and build rapport with Super Users to guarantee excellent cross team communication and focus on achievement.
- Provide full support services to all users.
- Support the Development Manager by assisting in any additional duties as necessary.
SKILLS AND EXPERIENCE
Required:
- C# – Minimum 3 years’ experience (ideally WinForms)
- LINQ/Lambda Expressions
- MS SQL
- Web Service creation and utilisation
- Interface Design
- Unit Testing
- Exceptional verbal and written communication skills with a high degree of attention-to-detail and strong sense of ownership/urgency
- Develop strong working relationships
- Detail oriented with strong organizational and analytical skills
Desirable:
- Travel Systems
- ASP.NET
- VB.Net